Richard James Murphy


Dublin Institute of Technology

Bachelor of Science (BSc), Computer Science

2011 - present

Templeogue College

Secondary Level Education

2005 - 2011



Java, PHP, HTML/CSS/JS, Mobile Development (Android), SQL (Oracle, MySQL), VB/VBA, Excel


C, C#, Python, AJAX, JSON, Encryption/Cryptanalysis, Knowledge Engineering (Jess)

Work Experience

Technical Support Agent | HCL Technologies

Jan 2015 - Sep 2015, Dublin

Scripted various web scrapers using Excel VBA to generate comprehensive data on outstanding faults on Eircom's phone and internet services. Developed a task scheduling/delegation system in Excel VBA which consisted of various worksheets and a GUI. Other responsibilities included generating daily agent performance reports & fault reports and troubleshooting internet connectivity problems with customers over phone.

Customer Sales Representative | Carphone Warehouse

Nov 2014 - Jan 2015, Dublin

Customer profiling, offering technical advice and support to customers, up-selling and reaching competitive sales targets (contracts/insurance/accessories).

Honours & Awards

Best in Class - English

May 2011 Awarded for outstanding performance in English during my time in Templeogue College secondary school.

ECDL European Computer Driving License

February 2009 Completed during a transition year computing module.

Hobbies & Interests

  • - Music production & mixing
  • - Mindfulness meditation
  • - Hiking & outdoor activities
  • - Blogging